Thermostat Help & Support

Honeywell Home FocusPro Thermsotat WiFi Reset

Unsure if Honeywell Home thermostats from Resideo are compatible with your home? Use our tool to determine which thermostats work with your home’s existing wiring.

APP STATUS

Your issue may be related to a system outage on one of our applications. See current status of Resideo's mobile applications below

Total Connect Comfort App: Online

Total Connect Comfort App System Status

Current Status: Online Great news, our app is running normally without any reported issues. For more information, please visit https://status.resideo.com/.

NOT THE DIY TYPE?

Contact a local professional partner.

NEED SOME EXTRA HELP?

Get live help with your issue.

CALL US

Speak directly to a support agent.

Homeowner Support
1-800-633-3991
Open Hours:
Monday through Friday: 9am - 8pm CDT
Saturday and Sunday: 9am - 5:30pm CDT

Online Order Support and Customer Service
1-800-664-2751
Open Hours:
All day (24 hours), Monday through Sunday

Professional Contractor Support Call the Homeowner number above and select the 'Contractor' option. Open Hours:
Monday through Friday: 9am - 5:30pm CDT