If a civil servant believes s/he is being required to act in a way which conflicts with the Civil Service Code, or becomes aware of the actions of another civil servant which conflicts with the Code, s/he should:
A civil servant may want to raise their concern with the department or agency informally at first, but he or she must normally raise it formally under the Code before referring the complaint to the Commission.
Before contacting the Commission, please consider the flowchart below:
The Civil Service Code: A guide for civil servants bringing an appeal to the Civil Service Commission (PDF, 8 Pages, 141KB)
explains what you should do, how we decide whether to accept your request for a complaint investigation, and how we will go about our investigation. It will help you, and us, if you consult the guide before you bring your complaint to us.
The department or agency must consider the concern and make sure that the civil servant is not penalised for raising it.
You can either write directly to the Commission, or through the person in your department or agency who considered your concerns. He or she can add comments in a covering note but cannot make amendments to the complaint itself.
You may find it helpful to review the outcome of previous complaints brought to the Commission.
