After you’ve seen a patient for an appointment, you’d like to think that they’ll tell everyone they know about how great your services are.
However, that’s not realistic.
That last statistic can be demotivating. How can you keep your practice’s local perception positive if unhappy patients will talk to almost double the amount of people about their bad experience? Even if your practice offers the best care within a 30-mile radius, you can’t please everyone.
Maybe you’ve already received negative reviews and have a response plan for them. Although that helps with damage control, getting new patients through your door would still be a challenge.
So what’s the best way to get your most loyal and happy clients to talk to more people and boost your referrals? Believe it or not, patient thank you letters.
Taking the time to personally thank people for choosing you as their healthcare provider goes a long way. Adding this simple task to your experience could increase your revenue by 60%.
Now that we’ve determined their importance, let’s look at how to write a patient thank you letter.
