Today, the FTC announced a new claims process to return money to thousands of former AT&T customers as a result of a $60 million settlement with AT&T. To date, $52 million has already been refunded.
Are you a former AT&T customer who had an unlimited data plan between October 2011 and June 2015 and you haven’t already cashed a check from AT&T? You might be eligible to get a payment. Are you a current AT&T customer who had an unlimited data plan during this time? No need to file a claim — you should have gotten a bill credit from AT&T in early 2020.
Why are some customers who had unlimited plans getting money back? The FTC says that AT&T throttled their data, slowing down their internet speed after they used a certain amount of data in a billing cycle. The limits on this “unlimited” plan made it hard — and, in some cases, impossible — to browse the internet or stream videos . And, before people signed a long-term contract, AT&T didn’t adequately disclose to customers that it would slow down their internet.
Here’s what to know:
And remember, if you think a company is slowing down your data or internet service without telling you, report it at ReportFraud.ftc.gov.
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Diane January 19, 2023I'm definitely part of this class, but I have no idea if I received a credit in early 2020. I dont keep bills that old, and my online ATT account doesnt go back that far. Wish we had this info earlier.